Hyundai Motor America announced strong results in the JD Power 2026 U.S. Initial Quality Study, with three Hyundai models (Venue, Sonata, Santa Cruz) each ranking highest for initial quality in their respective segments based on problems per 100 vehicles. Santa Cruz leads the Midsize Pickup segment for the third consecutive year.
These results are continued proof of Hyundai’s ability to consistently deliver high initial quality across vehicle segments.
Barry Ratzlaff, chief customer officer, Hyundai Motor North America, stated Hyundai’s strong results in the JD Power 2026 U.S. Initial Quality Study reflect consistent execution across the lineup and reinforce focus on delivering high-quality vehicles customers can rely on from day one. Having three models rank highest in their respective segments is a meaningful achievement and a direct result of dedication and collaboration across teams. From Santa Cruz earning its third-consecutive segment win to Sonata and Venue achieving top rankings, these results highlight the confidence and consistency Hyundai is delivering to customers.
Santa Cruz Leads Midsize Pickup Segment
The 2026 Hyundai Santa Cruz continues to redefine the midsize pickup segment with its unique combination of SUV-like comfort, pickup versatility, and advanced technology.
Designed for everyday usability, Santa Cruz delivers refined driving dynamics, intuitive infotainment features, and flexible cargo solutions. The model’s third-consecutive JD Power IQS segment win reflects strong real-world performance, quality execution, and customer satisfaction.
Venue Tops Small SUV Segment
The 2026 Hyundai Venue provides practical versatility, smart packaging, and accessible technology in the small SUV segment. Designed for urban lifestyles, Venue combines compact efficiency with intuitive features and strong value. Its highest ranking in segment reinforces Hyundai’s ability to deliver quality across entry-level SUV offerings.
Sonata Leads Midsize Car Segment
The 2026 Hyundai Sonata offers a balanced combination of modern design, advanced safety technologies, and efficient powertrains. With intuitive controls, improved connectivity, and a driver-focused interior, Sonata delivers a seamless ownership experience.
Its top ranking in initial quality highlights Hyundai’s ongoing commitment to delivering comfort, usability, and quality in the midsize car segment.
Elantra and Kona Earn Second-Place Rankings
The 2026 Hyundai Elantra ranks second among compact cars in JD Power’s 2026 U.S. IQS study. Elantra offers a balance of efficiency, technology, and sophisticated design, contributing to Hyundai’s broad strength in initial quality across multiple vehicle segments.
The 2026 Hyundai Kona ranks second among small SUVs, delivering a compelling combination of advanced safety and connectivity features, maneuverability, and everyday usability.
Study Methodology and Industry Findings
Overall industry initial quality improved significantly year over year, with fewer problems reported across nine of 10 categories evaluated. Initial quality is measured by problems per 100 vehicles (PP100) during the first 90 days of ownership, with a lower score indicating higher quality.
The JD Power 2026 study is based on responses from 78,514 purchasers and lessees of new 2026 model-year vehicles.
Infotainment is the only category showing increased challenges, driven primarily by smartphone connectivity issues such as Android Auto and Apple CarPlay integration.